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Customer InfoBecause we want to always remember how important Customer Service really is, and because we think you are just as important; we have created a more efficient and effective way to contact us with your needs, questions, suggestions, compliments, and complaints.

In the past, our system was debilitated, and ultimately annihilated, by Spam. There was no way to avoid it, using external mail; so we threw it out altogether, and made THIS... for you, our friends and valued customers.
Message:

To cut down on spam coming through this form, please enter the letters and numbers below:

  • If you cannot make out the two words, click the top button to load in two new words.
  • For the visually impaired, click on the speaker symbol to use an audio version of the CAPTCHA application.
  • If you need more help, click on the help (?) button.
Submit

Here are some examples of how to use this form:

Problem: User X is flaming you in Law and Politics and the Mods seem to be ignoring it.

Solution: Using the drop down box, choose, "There is a flame war starting in this forum"
Additional Info: In the dialog box provided, please tell us the name of the forum, the users involved (including you) dates, and specific post, if applicable.
Note: Please do not copy and past large amounts of text in the dialog box, just enough to let me know where to look.

Problem: Every time you submit a photo it gets denied and now you are starting to wonder if we even care about you.

Solution: Using the drop down box, choose, "My profile photo keeps getting denied"
Note: If you want to add more to your request, just type in the details in the dialog box

Problem: You wanted to upgrade your membership to PMM last year, but this year your budget is tight so you want to go back to a free membership. But PayPal keeps auto charging you every month.

Solution: Using the drop down box, choose, "I have a PayPal issue"
Additional Info: This is very important; please provide dates, the email your PMM account was created with, transaction numbers if you have them; any and all info that will help us find you in the PayPal system and fix your account status.